Privacy Policy

Last updated: January 2025

Introduction

PaisaFintech ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our SDK guides, API support, WebSocket data streaming, and MongoDB hosting services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us via email or contact forms
  • Subscribe to our services (WebSocket data, MongoDB hosting, API support)
  • Create an account or request access to our services
  • Sign up for newsletters or updates

This information may include your name, email address, phone number, company name, and payment information.

Technical Information

When you access our website, we automatically collect certain technical information, including:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To process transactions and send related information
  • To respond to your inquiries and provide customer support
  • To send administrative information, such as updates and security alerts
  • To improve our website and services
  • To comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Third-Party Services

Our services may integrate with third-party broker APIs (such as AngelOne, Zerodha, and Alice Blue). When you use these integrations, you are also subject to the privacy policies of those third parties. We recommend reviewing their privacy policies before using their services.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict processing of your information
  • Withdraw consent at any time

To exercise these rights, please contact us at paisafintech@gmail.com.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

PaisaFintech

Email: paisafintech@gmail.com

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